> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getovra.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> Free, Starter, Business, Enterprise. Honest limits, no surprise fees.

Four tiers. Code = doc — the limits below are the same constants the API enforces (`apps/api/src/lib/plan-limits.ts`).

<Note>
  Sandbox-only today, so the volume cap is a sandbox-volume cap. Live mode (v1.3+) will use the same numbers for real settlement.
</Note>

## The matrix

|                         | **Free**          | **Starter**      | **Business**       | **Enterprise**         |
| ----------------------- | ----------------- | ---------------- | ------------------ | ---------------------- |
| **Price**               | €0                | €39 / mo         | €250 / mo          | Custom — contact sales |
| **Agents**              | 1                 | 5                | 10                 | Unlimited              |
| **Cards**               | 1                 | 10               | 25                 | Unlimited              |
| **Volume / month**      | €150              | €2,000           | €5,000             | Unlimited              |
| **Members**             | 1                 | 3                | 10                 | Unlimited              |
| **API requests / mo**   | 10,000            | 100,000          | 500,000            | Unlimited              |
| **Transaction history** | 30 days           | 90 days          | 365 days           | 5 years                |
| **Webhook tier**        | basic (1 attempt) | full (1 attempt) | full + retry (5×)  | full + DLQ             |
| **SSO**                 | –                 | –                | –                  | ✓                      |
| **Audit log**           | –                 | –                | –                  | ✓                      |
| **Dispute management**  | –                 | view             | full               | full + auto            |
| **Analytics tier**      | basic             | basic            | spend intelligence | custom                 |
| **Overage rate**        | 0.5%              | 0.5%             | 0.4%               | –                      |
| **Support**             | community         | email 48h        | email 24h          | dedicated              |

## Overage policy

Plan limits on **volume** are soft caps. If you exceed your monthly volume, the overage rate kicks in on the delta — there is no hard block. Plan limits on **agents**, **cards**, and **API requests** are hard limits — the API returns `403 E_PLAN_LIMIT_EXCEEDED` when you try to create the (N+1)th resource.

## Webhook tiers explained

| Tier         | Behavior                                                   |
| ------------ | ---------------------------------------------------------- |
| `basic`      | One delivery attempt. No retries.                          |
| `full`       | One delivery attempt with full event coverage.             |
| `full_retry` | Five attempts with backoff `1m · 5m · 15m · 1h · 4h`.      |
| `full_dlq`   | `full_retry` plus dead-letter queue for failed deliveries. |

See [Webhooks](/concepts/webhooks) for verification, signing, and the full event catalog.

## Analytics tiers

| Tier                 | What you get                                                 |
| -------------------- | ------------------------------------------------------------ |
| `basic`              | Daily/weekly/monthly spend rollups, simple charts            |
| `spend intelligence` | Add anomaly detection, cost-per-agent, top-merchants insight |
| `custom`             | Bespoke dashboards, BI export, SLA on data freshness         |

## Dispute tiers

| Tier          | What you can do                                              |
| ------------- | ------------------------------------------------------------ |
| –             | View transactions only                                       |
| `view`        | View existing disputes                                       |
| `full`        | File, evidence, resolve                                      |
| `full + auto` | Add automated workflows (rules-based evidence, auto-resolve) |

## Legacy plan names

For seven days after a tier rename we map old plan strings to new ones automatically:

| Legacy     | Maps to    |
| ---------- | ---------- |
| `personal` | `free`     |
| `growth`   | `business` |

`business` itself is the new €250 tier (formerly €549) — already migrated in storage.

## What's not included on any tier

* **Live mode** — sandbox-only through the entire pre-seed raise.
* **Real KYC, SEPA, settlement** — all v1.3+.
* **Crypto / stablecoins** — fiat only, EUR only.
* **Apple Pay / Google Pay / Click-to-Pay wallet provisioning** — endpoints exist, no product promise yet.
* **Native mobile app** — never. Dashboard is responsive web.

## Going live (v1.3+)

When live mode opens, every tier above gets real settlement, real SEPA, and real KYC. Pricing will not change — the same limits apply. We will give 12 months notice via `X-Ovra-Deprecation` headers and email if any pricing field shifts.

## Talk to us

For Enterprise, custom volume, white-label, or anything bespoke: [sales@getovra.com](mailto:sales@getovra.com).

## Next

<CardGroup cols={2}>
  <Card title="Quickstart" icon="play" href="/quickstart">
    Free-tier sandbox in five minutes.
  </Card>

  <Card title="Webhooks" icon="bell" href="/concepts/webhooks">
    Tier behavior in detail.
  </Card>
</CardGroup>